Enhanced 911 Interface

The RedAlert™ Fire Department Management System can link with several types of Enhanced 911 Trunk systems. The 911 data can be utilized by two types of configurations.

Standard Address Based Record Management System

This configuration is used by fire departments that do not have 24 hour dispatchers but do receive data in either printed or electronic transfer to the remote stations. These departments capture data for entering incidents.

Computer Aided Dispatching (CAD) Systems

This configuration is used by departments that do not have 24 hour dispatchers and capture the data for dispatching incidents.

There are also several situations when the local County 911 Dispatch Center will not assist the local fire departments to provide 911 data in a usable format. The RedAlert E911 Module has the ability to intercept data from the county 911 printer without affecting the printing functions. This can be done without the assistance of the county.

Features

• Automatically determine address record from incoming 911 call data. Interface includes Touch Screen Monitor capabilities.
• Custom configure system on how to allow handling of incoming calls based on your specifications. System can be configured to automatically display map, tone out a chime, generate incident or print a special run card.
• Dispatcher has instant access to address and preplan record.
• Manual or automatic generation of dispatch incident from call screen.
• Monitor calls from any computer on the Local Area Network (LAN). Call history is also stored.