Customization Features and Options

Alpine Software Corporation has the ability to modify several parts of the RedAlert™ Fire Department Management System. These modifications enhance the program to meet an individual Fire Department's specifications.

The following custom modifications can be incorporated into your system:

• EMS Entry Screen and Printout. Most fire departments and ambulance companies have designed their own custom EMS entry screen. The EMS Module can be customized to match these layouts exactly.
• Property / Preplan Address Entry Screen and Printout. Several departments have the need to convert the existing address database so no data entry needs to be done. The address entry and print out can be configured to match the current system to expedite the conversion process.
• Dispatch View Screen. The purpose of this screen is to give the dispatchers available critical data at the time of an incident. The dispatch view screen can be customized to enhance this goal.
• Dispatch Run Card This report is generated at the time of call in the truck bays. The printout can be modified to match an existing layout and also include larger fonts for critical information.
• Service Awards Summary. Fire Departments across the country now have the Length of Service Award Programs to enhance membership. The Service Awards module can be customized to match your departments parameters exactly. A single page individual member summary can also be defined.
• Percentage Report Summary. Several fire departments also have a need for a complex report that does special calculations for generating attendance percentages.
• Inspection Entry Screen and Printout. Alpine Software also offers an extensive Inspections and Violations module. The Inspection Entry Form can be modified to match your inspection department's current form layouts.
• Inspection Letters. An unlimited number of form letters can be designed to match the letters generated by your fire inspection department.
• Permit Forms. The permit layouts can also be modified to match your inspection departments format.
• Truck Bay Bulletin Board System. There are four screens associated with bulletin board system. Any one of them can be modified to display your department's information in a usable format.

These modifications are used to enhance the RedAlert™ System so it will accomplish your fire departments primary goals. They are done in an efficient manor so they do not constitute a complete customized system. This is an important feature of the product because it would be impossible to support several totally custom applications. Please call (800) 787-6446 to inquire on the costs associated with customization and modifications.

Service Awards Summary

One of the most popular customization options offered is the ability to make the Service Awards report match the fire departments rules and by-laws. This modification involves taking the departments event and attendance history and performing calculations for each member. Most of these reports include a final point total.

These reports are critical because they determine whether a member receives the selected years Service Award contribution. They must also be in the correct format.

The Service Awards Module also include an individual summary format that can be generated and given to each member.

Preplan Address Entry Screen and Printout

The Property and Pre-Plan module is used by fire departments to keep a complete record of all addresses, commercial businesses, landmarks, and even geographic locations (intersections, ranges, or streets). Every fire department has it own requirements of what fields they want to store for a selected address.

For example, an urban department might keep more information about utilities, exposures, and construction data because they have a full time commercial building inspector. Alpine Software can design the entry form to match your department's system specifications exactly. All field verifications, layouts, types, font size and color, can be incorporated into the design.

Example fields include:

• Owner and Occupant Information
• Building Construction Data
• Utility Shutoffs
• Hazardous Materials and Special Conditions
• Direction, Invalid Special Note Narratives
• Emergency Phone Numbers
• Alarm Permit Numbers
• Specific Response Data

Another use of the custom address entry screen is for converting address data from an existing system. In most cases, the original system had dozens of formatted entry fields. Alpine is able to make the new address entry screen match the original.

The two examples shown include different field entries based on design specifications produced by the fire departments. The retraining and learning curve that is required to go from the old system to the new system is minimal.

The address printout can also be designed for use as a survey form. Several fire departments include this survey form with their fund drive mailings.

Dispatch Run Card

The dispatch run card contains information about the address. It can also be customized to include data from other files.

Examples include but are not limited to:

• Comprehensive direction record from a master direction file.
• Hazardous materials inventory
• Incident call history.

Custom EMS Reporting

The RedAlert™ EMS Reporting System includes a basic form for tracking some basic information:

• Call number, PCR number, date, and time.
• Location, city, state, and zip.
• Call type, disposition, situation found.
• Patient address information.
• Complete text narrative

Most fire department that want to do more than just track the basic call and attendance data request a form design based on their call sheet. These custom forms can be directly linked to the personnel attendance and Computer Aided Dispatch System.

Patient Entry Screen

The ambulance entry screen can also include multiple patient entry screens.

The Sterling Fire Department (Sterling, VA) patient entry screen example allows for entering more than one patient. There are also a places for entering vitals signs and GLASGOW scores. All of the look up codes can be modified by the Sterling Fire Department.

Inspections Entry Screen

Fire Inspections is one of the most paper intensive task the fire service tracks. Most fire departments are in agreement that there is not a total consensus of what constitutes a complete fire inspection. The RedAlert™ Inspection and Violations Module comes with a standard layout for inspections tracking. If this form does not meet your departments requirements, a complete custom form with associated print outs can be designed to your departments specifications.

Inspections Letters

One of the jobs associated with fire inspections is notifying the building owner of inspection actions.

These include but are not limited to:

• Announcement Letter. This letter informs the building owner the date and time the inspector will be performing the inspection. It can also give special instruction on what to have ready.
• Violation Notice. This letter notifies the building owner that violations were present. It can also list out the violation record with the associated narrative.
• Re-Inspection Letter. This letter notifies the building owner when the building inspector is going to return to perform the building inspection.
• Compliance Letter. This letter is sent to the building owner after the property is found to be in compliance.

Truck Bay Bulletin Board Display System

All of the bulletin board monitors can be modified to accomplish your fire department's notification requirements.